HOW OUR REMOTE SUPPORT WORKS:
We work with you to come up with the very best solutions for your challenges!
01
CALL US
You are facing an IT issue or Looking for advice, Just give us a call we can help
02
Get Us connected
We will Provide you with a Support ID, Enter the ID into the "Session Code" box above
03
Support Security
A Small App with download, Select run, this will allow us to connect to your device
SUPPORT CALLS ARE RECORDED
04
Issue Resolved
Our engineer will then connect to your computer, they will be available to view your screen, (Please ensure all Private information is closed (i.e Banking website pages)
You can always disconnect us from your machine at anytime.
PLEASE DON'T LEAVE YOUR MACHINE UNATTENDED